Testimonials

When it comes to small business, we are excited about the value we can bring to your business beyond basic bookkeeping services. While many of our clients started out as bookkeeping clients, we are now proud virtual "financial controllers" for many. It's an incredibly rewarding thing to watch a business thrive and grow with our assistance. But don't just take our word for it. This is what some of our regular clients have to say ...

Andrea's input has been instrumental to the growth of our business ...

" Andrea has been working on our books for since 2013. When we went back into business, we called her in to get us set up from scratch, because we wanted everything to be done properly. I had worked with Andrea previously, and I knew what her background was and that she has an incredible skill set that would be invaluable in helping us get our business up and running on the right track. 
From the beginning, Andrea got us set up with Xero and Receipt Bank, which simplifies everything for us. In between lodging our BAS, Andrea keeps me on my toes so that everything is up to date and we always know how we are positioned. This helps me to get organised and get things done.
I have always been impressed by Andrea's professionalism, and her passion for what she does. I have never known anyone like her to develop themselves professionally. Even with the unique skills and experience she already has, she never stops learning and staying on top of her game.  Andrea's input has been instrumental to the growth of our business."
— Melissa Enoch, Enoch Electrical Gold Coast, Qld

It is only since engaging the services of BAS Angels that I have discovered how beneficial having well maintained financial records can be to the other areas of my business. It not only allows me to see where the business stands financially but also gives me a greater confidence as a business manager ...

"I first heard about BAS Angels from a friend who recommended their service to me. It was a big step for me to engage the services of a professional bookkeeper because I had always done the books for my business myself and I consider it to be a task that needs to be performed with a high level of interest and conscientiousness. I decided that I needed a professional bookkeeper because I couldn’t keep up with the job myself. My business had grown and the other tasks were taking up all of my time leaving nothing to keep up with the books, I had fallen quite far behind.
During the first meeting, I could see right away that BAS Angels offered the kind of high level of professional service I was looking for. I was finding it difficult to get time to get away from my shop so Andrea from BAS Angels came to my work to meet. At the first meeting we discussed where I was with my accounts and what could be done to bring my books up to date and keep them that way. I was very impressed with Andrea’s qualifications and experience in the field. I was a little reluctant to switch over  to the Xero cloud-based system at first. It wasn’t compulsory, but I went with the recommendation to switch and I am really glad I did. I love the way the Xero system works, it’s easy to use, and best of all I can use my log in details to access my accounts from any computer and they are up to date so there is no sending files back and forward, or wondering if I have the latest version of the accounts file.
Andrea not only is meticulous in the keeping of the books and accounts in order, but also takes interest in the business as a whole and how it is run, how it could be improved and how the various aspects of the business are effected by the finances. It is only since engaging the services of BAS Angels that I have discovered how beneficial having well maintained financial records can be to the other areas of my business. It not only allows me to see where the business stands financially but also gives me a greater confidence as a business manager in the decisions made in other aspects of the business such as budgeting, purchasing, marketing and cash flow. This has allowed for more efficient and precise cash and stock management and a more profitable business in general". — Sean Hancock, Hancock Guitars, Australian Luthiers Supplies Gold Coast Queensland

Andrea put systems in place in our business which immediately made everything easier ...

"Prior to meeting Andrea at BAS Angels, my wife was doing the bookwork for our business. This is not something that she had had experience doing before, and she was basically learning as she went. She was feeling a great deal of pressure as a result, because she was already quite time poor. I was looking for someone who could take that stress away from us, and free us up to get on with running our business. And I was also very keen to make sure it was someone who was experienced and qualified to do it properly. From very early on, it was obvious that Andrea was not just your average bookkeeper. Andrea put systems in place in our business which immediately made everything easier. She helped us merge MYOB to Xero, which means that now everything is electronic and stored in the Cloud. Every task takes a fraction of the time, and there is no risk that paperwork can get misplaced. Andrea is so flexible to deal with, and she always responds quickly to our calls and requests. She takes the time to explain accounting and bookkeeping concepts in straightforward, plain English, and never uses jargon or industry babble. I always know exactly what she is talking about, which helps me to make decisions in my business. At the moment, she is helping us to integrate Payment Services into our business, so that we can improve our cash flow by getting our clients onto direct debit arrangements, and we can also streamline our debt collection. Not only has our business benefited with these new efficiencies, but the family has also benefited, as my wife is not snowed under with bookkeeping, and I have more time to spend with the family. Andrea is just awesome". — Shane Holland Managing Director, Cold Pro Pty Ltd

She had empathy for the stress & issues I face as a small business owner ...

"From my initial conversations with Andrea, I was blown away by her expertise, ability to speak the same business language, in simple terms, and I valued that she had empathy for the stress and issues I face as a small business owner. I felt such immense relief to have spoken to her, and knew that Andrea was going to be a healthy, necessary, and positive change that I needed to move forward with my business". — Helen Pope

Andrea has turned our business financials around.  Now we can get timely accurate reporting that actually makes sense.

"It is really refreshing to get reports and results that are accurate and made sense! I really appreciate all the hard work, time and effort you have put in to turning our books around. You have done a fantastic job and have really gone above and beyond!!  Thanks x 1 million". - Isaac Syme, Director, Stud-X

Andrea knows Xero and Receipt Bank and gets everything done perfectly and for a fraction of what my time is worth ...

"I started using BAS Angels in 2014 after finding that I simply could not keep up with the bookkeeping for my business. There is so much detail required, and I found that it was taking me a huge amount of time to keep things up to date.
As a result, the work was always behind. I would end up spending my weekends feeling frustrated and struggling to get on top of it. If I didn’t get to it, I felt quite stressed because I knew how disorganized it all was. Over time, it built up to the point that is was a huge, overwhelming job.
Handing the work over to Andrea gave me immediate relief, and more importantly, peace of mind. I knew everything was being done meticulously, and in a fraction of the time it was taking me to grapple with it. Andrea knows Xero and Receipt Bank and gets everything done perfectly and for a fraction of what my time is worth.
Andrea is super responsive. In fact, it is as though she is working in my business with me. She has an enormous amount of experience to draw on, so she always gives me extremely practical advice. Because Andrea has taken care of my business for a while now, she has gotten to know it and ‘gets’ all the nuances involved. Andrea is incredibly transparent in terms of her invoicing and time reporting. There are no nasty surprises each quarter when she sends me the account.
Andrea also does my budgeting and reporting and hands it directly to my accountant. This has dramatically reduced my accounting fees (and freed up my Sundays!)".— Angie McWilliam, Director, Censo Consulting

I was extremely stressed and it was impacting on every aspect of my life. Andrea was so calm & she explained everything to me clearly & in a way I could understand. I don't know what I would have done without her ...

“I first met Andrea last year, under what could best be described as the most horrendous of circumstances. To cut a very long and nightmarish story short, my accountant of more than three years had failed to lodge a single BAS for my three companies. He called me in to his office one morning in a complete panic to tell me that the ATO were planning to audit my companies and me personally, because I had not lodged a BAS for three years. He also blamed me for the situation and offered no solutions with regard to how I might deal with the matter. It was the most terrible situation to be in. I frantically rang around to find someone who could help me, but it wasn’t until I was given Andrea’s number that I found any support. Other accountants I had spoken to told me that not only were they too busy, but that they would need at least three months to complete the work. I was completely stressed out and it impacted on every aspect of my life. I lost 10kgs because I was too stressed to even eat. I felt completely overwhelmed by my situation, and absolutely alone. I couldn’t believe that after paying expensive accounting fees for so long, and trusting my accountant to do what needed to be done, I was in this position. And the ATO were very brutal. They did not care how I had arrived at that position, and showed me no leniency or empathy whatsoever. Andrea was extremely busy herself, and there was no way she (or anyone) would have been able to work through three years of financials for three separate companies in three weeks (which was the time frame the ATO gave me to lodge everything). So Andrea walked through the process with me, and explained everything I needed to do, after collaborating with a liquidator. I found Andrea to be extremely thorough, however, she fully understood the seriousness of my situation, and we had to plough through a massive workload work as best we could to meet the deadline. After I started working with Andrea, I had a very clear plan about what I needed to do. She was so calm, and she explained everything to me clearly in a way that I understand exactly what we needed to do. Having paid through the nose for professional services and advice, and having been let down at every turn, it was incredibly reassuring to have been able to get things sorted with Andrea’s help. I just don’t know how I would have managed without her.” -- Alyson Mills, Shadowfax Logistics

As new Xero users we were struggling to reconcile our initial opening balance. Andrea was able to explain the process in simple terms that I could understand ...

"As new users of Xero we found it difficult to reconcile our initial opening balance and sought the help of an Xero expert. We contacted BAS Angels and Andrea responded very quickly. Andrea not only 'fixed' my errors but gave me direction on how to use the programme and within a short time we were up and running. I have had occasion to contact Andrea again for help and once again her response was quick and she was able to explain the process that I needed to follow in simple terms that I could understand. I highly recommend Andrea's service". -- Stephanie Neate, Premium Promotions

Andrea's input and strategies have allowed us to get on with running our growing business ...

"Andrea first started working on our financials back in 2013, having been brought in to help us out by my business partner. He had been doing this job himself, but as our business was growing, he became too busy to give it the attention it needed. It was important to us that our financials were being handled by someone who was meticulous and experienced in small business bookkeeping.  Andrea is extremely professional and has been flexible in working around us and our particular idiosyncrasies. She has the experience and creativity to present us with options and strategies that we don't know about. She explains everything to us clearly and in simple terms and is always prompt, professional and friendly. This allows us to get on with growing our business." - Mark Campbell, Co-Founder, Ply Creative

Andrea gave me practical, easy to use  financial tools to use in my business. This has empowered me to do a lot of the work myself, which has utterly transformed my business ...

"I first started doing business with Andrea at BAS Angels early 2013. At the time, I had been left in a bit of a bad way, between my bookkeeper and my accountant. As a result, not only did I have no idea of how my business was travelling financially, I also discovered that I was paying a range of taxes unnecessarily. It was a nightmare.
Andrea explained everything to me clearly and calmly, and proceeded to give me practical, easy to use  financial tools (Receipt Bank and Xero) to use in my business. This empowered me to do a lot of the work myself, and this has utterly transformed my business. I am able to keep track of costs in real time, and this gives me a better handle on my cash flow position. Instead of being completely in the dark, I am all over things.
Andrea is really good to deal with. She is happy to go at my pace, and she understands so much about not only the running of my business, but business in general. She communicates very clearly, which means that I get it. Before working with Andrea, I was completely disempowered in my own business. I had no idea what was going on, and there is nothing worse than the unknown. The opposite is true now." - Bill Gardyne, Director, Wholistic Environment